Privacy Policy
1. Information We Collect
We may collect the following types of personal and usage-related data:
- 1.1. Personal Information: Information you voluntarily provide to us, such as your name, email address, company name, and billing details during account registration or service usage.
- 1.2. Usage Information: Information about your interactions with our website, API, and platform, including access logs and activity data.
- 1.3. Device Information: We only ever collect technical data such as IP address, browser type, operating system, and device identifiers when necessary.
2. How We Use Your Information
We process collected information to:
- 2.1. Provide, operate, and maintain our services.
- 2.2. Improve and personalize user experience and product offerings.
- 2.3. Send administrative communications, including updates to our terms and policies.
- 2.4. Detect, prevent, and address technical issues or legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information only under the following circumstances:
- 3.1. Service Providers: With trusted third-party vendors who support service functionality under contractual obligations of confidentiality and data protection.
- 3.2. Legal Compliance: If required by law, subpoena, or government request.
- 3.3. Business Transfers: In the event of a reorganization, merger, or acquisition, user information may be transferred as part of that transaction.
4. Hosted Content and Public Information
4.1. Documentation Content:
Content you upload and publish through our documentation hosting service may be publicly accessible unless specifically configured as private. This includes documentation, images, code samples, and other materials you choose to host.
4.2. Search Engine Indexing:
Public documentation hosted on our platform may be indexed by search engines and become discoverable through web searches. We may also process your content to improve search functionality and user experience on our platform.
4.3. Content Analytics:
We may collect anonymized analytics about how your hosted content is accessed and used, including page views, visitor geography, and referral sources. This information helps us improve our service and provide you with usage insights.
5. Cookies and Tracking
We do not use cookies to track users. The only cookies we store are strictly necessary for authentication and security purposes.
6. Data Security
7. Data Breach Notification
7.1. Notification Process:
In the event of a data breach that affects your personal information or hosted content, we will notify you via email within 72 hours of discovering the breach, where feasible and appropriate.
7.2. Breach Information:
Our notification will include information about what data may have been affected, steps we are taking to address the breach, and recommended actions you can take to protect yourself.
7.3. Regulatory Compliance:
We will also comply with applicable data protection laws regarding breach notification to relevant supervisory authorities.